RE:[sap-log-sd] OTIF Format

Reply from ChrisO on Feb 16 at 9:39 AM
How do you define OTIF? 'On time' according to when the customer said they wanted it or on time according to when MRP says you can have it ? Is over-delivery by a small amount 'in full' or a failure because you didn't deliver the quantity required. Are you measuring up to just 'out-of-the-door' or 'delivered-at-customer'?

We measure (i) 'sales lead time' (when the customer orders it and when they say they want it delivered), (ii) mnfr lead time (planned delivery to stock date from sales order date), (iii) actual despatch date compared with planned despatch date. We don't measure transit date as all our orders are ex works and so we cannot control the transit time.

Point (i) is usfeful data to have when your sales team blames mnfr for failure to deliver when most of the orders have a ridiculously short 'lead time'.

You wil find that, due to the complexity of the times mentioned above, trying to report this out of SAP isn't easy.


---------------Original Message---------------
From: imashal
Sent: Thursday, February 16, 2012 3:05 AM
Subject: OTIF Format

How to get the best format of OTIF?

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