Question from Georgex99 on Jan 29 at 11:09 PM HI All,
I am new to this forum and hoping someone can help.
I created final settlement of an agreement, I then realized this was incorrect so I cancelled the credit note and rejected the credit memo request.
The rebate agreement now has an open accrual which I cannot access as it tells me the agreement has status "Final settlement".
How can I now pay the correct amount?
(i have tried changing status back to "B" but it tells me the agreement has been finally settled and cant be changed.)
Many thanks in advance
George
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