RE:[sap-log-sd] SO Exceeded Credit Limit but not Placed on Hold

Reply from Dutch on Jan 17 at 4:00 PM
Hi Ian,

Some feedback would be appreciated.



---------------Original Message---------------
From: Ian Worral
Sent: Friday, January 13, 2012 5:15 AM
Subject: SO Exceeded Credit Limit but not Placed on Hold

Hi All,

The client told me that if a customer does exceed their credit limit then the credit limit block is at sales order and delivery level, however it is only affecting couple of sales orders at the moment. These sales orders were raised a while ago and client did not realize until now when they did re-costing.

The credit limit for these customers were set in the system 10, 0000/25, 00000 and particular sales orders value itself is over 15, 0000/40, 0000.

The client would like to know why system did not place the credit hold, why did this issue happen, are there any standard SAP reports to see orders which have exceeded the credit limit, how to fix and how we can avoid similar situation in the future?

The credit limit is correct in the system I have checked.
I am after some help here :-)

How can I check the configuration has been done correctly or not?
Are there any other specific reasons why system did not put a hold on the sales orders?


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