RE:[sap-log-sd] Order Reason Code Not Changing in Sales Order

Reply from Typewriter on Jan 6 at 1:10 PM
Hi saps,

I think you are confusing with "Order reason" (this is at header level) and with "Reason for rejection" (this is at item level), in a sales order.

" if we give an order reason, won't the sales order get blocked?"
After giving order reason there would be no blocking. Order reason as F1 informs is the reason for creating a sales order.
But once user puts "Reason for rejection" the subsequent documents for that line item can NOT be created.

"but generally an order reason is automatically triggered in the case of returns or for credit memo, right?"
If order reason is NOT given in RE or CR sales document types, the document is INCOMPLETE. Please check in the incompletion procedure if you can deactivate this condition. And next time if user does NOT give order reason, the system does not inform that the document is incomplete.

If you have any issues in this part, then we can investigate this together. At this moment, I leave it to you :)

"I would also like to know the relation between alt. sales doc. type and order reason."
I agree with you that there is NO relation.
But please give more information, if you think that there is some point there.

Thank you!

---------------Original Message---------------
From: saps
Sent: Friday, January 06, 2012 12:50 PM
Subject: Order Reason Code Not Changing in Sales Order

Hi Mr.Typewriter,

You have answered my third question. 'Why do we need an order reason in a normal sales order?', but generally an order reason is automatically triggered in the case of returns or for credit memo, right? and if we give an order reason, won't the sales order get blocked? If so how does one justify the pre-requisites of alt. sales doc. type (While declaring an alternative sales doc. type, one of the prerequisites is that sales doc. type must not be blocked. ) or have I misunderstood it :D and I would also like to know the relation between alt. sales doc. type and order reason.

With all these in mind, I wanted to know if it is a normal sales order or a returns.

 
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