We found a discrepancy between the Cash Discount calculated in SD and the amounts posted on the customer account. We weren't able to identify the reason why here the Discount Base and the amount is different.
Based on our initial analysis the base amount for the condition for the cash discount calculation is coming incorrect as it shall be the invoiced amount.
The invoice amount shall get populated in the cash discount base amount and we have seen some example for the same customer with the same condition type SKTO where the invoice amount was correctly populated in the cash discount base amount.
System is working fine for most of the items for the cash discount calculation but for few items as mentioned by the user the cash discount base amount is being incorrectly calculated. For all the invoices whether the populated amount of invoice output is correct or incorrect, the condition type is SKTO.
What is the root cause for this discrepancy? Is the solution lies with condition type calculation for SKTO? How we check that?
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