Hi Sarat, (Liz)
Thank you for your post!
Please comment on the below three questions -
1. How can we make sure that ONLY after goods receipt has been done for RE order, a SDF order can be created?
2. Between goods receipt of RE order and creation of SDF order, there is repairing of goods. How would you configure that? (to meet this business requirement).
3. The transportation cost for "bringing" the defective material back and then sending repaired material to the customer. Who in your opinion should bear the costs of these?
Liz,
Please give more information about the business process. And your comments in reply to the posts.
| | | ---------------Original Message---------------
From: Sarat Sathuluri
Sent: Monday, December 12, 2011 2:07 PM
Subject: Dealer's Order (PTO) SO/Invoice and Inventory
Hello Mr Typewriter,
SDF is designed for damaged good which doesn't need to be returned. However, we can use this process for goods that are returned and customer doesnt want a credit note. After the returns delivery we create an SDF with reference to the sales order. We have not faced any issues because we have proper checks in place and require authorizations. You can give it a try and see.
Your inputs will be most appreciated.
Warm regards,
Saratvamsi |
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