Reply from csk_3012 on Jan 1 at 9:10 AM Could you please explain how you have configured the discount based on the delivery qty only to be determined in the invoice.
is the pricing procedure in the sales order different from the invoice?
have you assigned any requirement to the discount condition type so that i could be determined only in the invoice.
creditmemo requests should only be created with reference to the returns order and not with the original invoice.
have you maintained all the copy control settings and the pricing type at the item category level from the original invoice to the returns.
the copy quantity field in the copy control if left unchecked allows to enter the target quantity and hence the system could redetermine the condition vaue of the basic price or return price compatible with the return quantity.
In the backdrop of the precise configuration information it is diffcult to clearly pin point the cause.
sanjay
| | | ---------------Original Message---------------
From: libelule
Sent: Tuesday, December 27, 2011 3:30 PM
Subject: Custom Copy Routine - Billing Document to Credit Memo Request
I have a specific discount that is calculated on the invoice (based on the total quantity of product shipped). If a return is made and a credit memo request needs to be created this is currently not recalculating and the customer is credited back the full discount when returning a partial quantity. For the item category being used, current copy routine is 153 (item from billing doc) and pricing type is K (Adopt price components, redetermine taxes). I have tried changing this but no success.
I am thinking of using one of the customer reserve condition categories on the condition type and creating a custom copy routing to take all prices from the billing document except where they meet this condition category. Does anybody have any better ideas? Thanks |
| Reply to this email to post your response. __.____._ |   _.____.__ |
