We use a third party application for warehouse management so scheduling of picking, etc. is outside of SAP. The situation seems to be related to late arrival of our product. At the beginning of a season, we set our material master to a setting called "on chase." This allows us to order as much product as we want with the only restriction being that our requested delivery date must be far enough into the future to accommodate the material master's lead time setting. Once the Purchase Order is created, we adjust to the PO's expected in-warehouse date. If that date is later than the previously expected date based on lead time or we under-order and cannot meet all demand, we move the cancel date on the sales orders out into the future. This causes ATP re-check. Customer Service tells me that this re-check moves the sales order material availability date further out into the future and they do not want that to happen. I tell them that some orders have to move out into the future because we did not buy enough product to meet the demand. They say "not this order."
| | | ---------------Original Message---------------
From: Laurie Crow
Sent: Monday, August 15, 2011 2:56 PM
Subject: Re-checking Availability
My questions seems pretty basic but all of my reading is not providing an answer. When we make certain changes to our sales order (OR), SAP is automatically re-checking availability. Where can we control which data field changes trigger this activity and which data field changes will NOT trigger this activity -- re-checking of availability? |
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