RE:[sap-log-sd] Customer inquiry workflow

Posted by Typewriter
on May 30 at 12:10 PM
Hi Prashant, Experts,

1. field Email - Solved - In the account group ZPOS (POS / Outlet), the email field was suppressed, therefore I could not find it while create a CMR. I have done the needful, to make email field "available".
I am thinking - Why was email field suppressed for this account group? Any idea? (Outlet or Point of sales should not have an email address??)

2. Message # F2612 "Entry ZP is ignored since ZP mandatory function has been reset"
The customer master rec. can not be saved because of the above message. In CMR, Sales aread data > Partner Func.; with F4 I see 3 choices for Partner Func ZP, SE, ZS even if I take any of these choices I get the following messages, respectively -
# F2612 "Entry ZP is ignored since ZP mandatory function has been reset"
# F2612 "Entry SE is ignored since ZP mandatory function has been reset"
# F2612 "Entry ZSis ignored since ZP mandatory function has been reset"

In my partner procedure, I have ZP as cannot change & mandatory. In "Account Group - Function assignment", I have assigned ZP to ZPOS & also tried without this assignment.

Please help with regards to this error.
--
The bigger picture is I want a "CMR" with partner function ZP. This I shall add in my CMR SP. Then, in condition rec VV11, I shall assign output type MAIL to ZP, for an email output.

Any other way to go about sending an email to customer staff via output determination?
Thank you,

---------------Original Message---------------
From: Typewriter
Sent: Monday, May 30, 2011 1:56 AM
Subject: Customer inquiry workflow

Hi Waza, Experts,

I too tried to use output type MAIL, as a solution to this post. I have 2 questions -

1. Does mail mean email? If yes, in the customer master record with account group ZPOS (POS / Outlet), where exactly can I input the email address?

2. While creating a CMR with acc gr ZPOS, in Sales area data > Partner Functions, I am getting message # F2612 "Entry ZP is ignored since ZP mandatory function has been reset"
Therefore I am unable to create my customer.

Please advise me.

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Typewriter
SAP Logistics Sales and Distribution Helper

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