Question from kktivari on Feb 21 at 11:17 AM Hi, In our company for doing Packing of Physical goods in SAP for Delivery Notes we are using HUPAST transaction. And the SAP Ship mark label of the packed pallets is being printed from Xerox printers. Due to the continuous issues we are facing from Xerox printers and non availability & cost of spares, we have taken a project to print these SAP ship mark labels from Zebra Printer. But our SAP support team could not able to do this. Kindly help me on how to solve this issue. ******* for reference i am pasting the mail conversation happened with our SAP Support team. ******* From: Ponnudurai Kartikeyan Sent: 03/10/2011, 09:49 To: Joseph Anil.1 Subject: FW: shipmark label printout from Zebra printer Hi Anil, Hope you can help out on configuring the Printer in SAP Maintenance team on shop floor doesn't have access. Regards, P Kartikeyan ***** From: M Arun.K4 Sent: Monday, October 03, 2011 8:46 AM To: Ponnudurai Kartikeyan Subject: FW: shipmark label printout from Zebra printer Hi sir , Reg SAP print out from zebra printer as per below mail we need to configure, Need help from anil
Br, Arun ******* From: P Manoj Sent: Saturday, October 01, 2011 9:18 PM To: Chandran Surendran Subject: RE: shipmark label printout from Zebra printer Hi, Kindly configure zebra printer in SAP as per guide line PDF, We don't have a access to configure the zebra printer in SAP
Kindly download (ZebraDesigner_mySAP_V2.exe) Driver from bellow link: http://www.zebra.com/id/zebra/na/en/index/products /software/results.html?productType=3 Important Note: Print Layout Should be in Landscape Thanks and Regards P. Manoj Krishnan ******* From: Chandran Surendran Sent: Monday, September 12, 2011 1:54 PM Cc: Joseph Anil.1 Subject: FW: shipmark label printout from Zebra printer HI Pls help in the below case Regards, Surendran.C ****** From: Joseph Anil.1 Sent: Monday, September 12, 2011 1:34 PM To: Computing Operation Center (RES/Global); Chandran Surendran Subject: RE: shipmark label printout from Zebra printer Hi Surender, Can u pls get the help of Zebra contact person or the maintenance team members Regards Anil ******* From: Computing Operation Center (RES/Global) Sent: Monday, September 12, 2011 12:09 PM To: Joseph Anil.1 Subject: RE: shipmark label printout from Zebra printer Hi, We got following answer from T3: It seems that LBIN does not support this Zebra at all. This means that the printer is not supported in SAP and someone needs to code new device type for it. And the coder is not here but could be either in application support or in Zebra itself. Also, T3 found following error from LBIN log: Character converter active when first problem occurred Data was saved with character set 4102 Data will be converted to character set 9162 (synt = 9162) Errors occurred processing this print request Br, Jouni Computing Operation Center ** From: Joseph Anil.1 Sent: 07 September, 2011 08:13 To: Computing Operation Center (RES/Global) Subject: RE: shipmark label printout from Zebra printer Hi Jan The win spool is blank, nothing is coming there., I have checked that after sending the printout from SAP While checking with one tech guy, here, He told me that the Protocol must be ZPL (10:33:18 AM) Receive job for printer %default% (Berkeley LPD protocol / RFC1179) Can u pls check that regards Anil ****** From: Computing Operation Center (RES/Global) Sent: Tuesday, September 06, 2011 6:38 PM To: Joseph Anil.1 Subject: RE: shipmark label printout from Zebra printer Hi, Our SAP admin checked your mail and said that SAPLDP seems to be working ok and it does send the print job somewhere. The "error message" you provided is not an error message but normal communication from the program. And it seems to give the feedback what it is supposed to give. So now windows spool have to checked; please print take some print from SAP using LBIN and check from win spool does it go thru or does it stay hanging there? Also you can send us the screenshot from the windows print queue from LBIN after taking the print. Br, Jan Computing Operation Center ******** From: Joseph Anil.1 Sent: 05 September, 2011 13:41 To: Computing Operation Center (RES/Global) Subject: RE: shipmark label printout from Zebra printer Hi Computing team, Any Update? Regards Anil ******** From: Joseph Anil.1 Sent: Friday, September 02, 2011 6:05 PM To: Computing Operation Center Subject: RE: shipmark label printout from Zebra printer hi Yes, I have tried from MS office printouts ( Excel and Word), its working fine, but not from SAP Regards Anil ********** From: Computing Operation Center (RES/Global) Sent: Friday, September 02, 2011 5:30 PM To: Joseph Anil.1 Subject: RE: shipmark label printout from Zebra printer Hi, So what is the problem that is still there? Does the printer print anything? SAP settings are correct. Please ask local site support to check that your directly connected Zebra printer is working correctly and that it is correctly set as default printer in Windows. Br, Jouni Computing Operation Center ******** From: Joseph Anil.1 Sent: 02 September, 2011 14:46 To: Computing Operation Center (RES/Global) Subject: RE: shipmark label printout from Zebra printer pls find the properties also ********* From: Computing Operation Center (RES/Global) Sent: Friday, September 02, 2011 5:06 PM To: Joseph Anil.1 Subject: RE: shipmark label printout from Zebra printer Hi, Could you please provide a screenshot of default printer in Windows. Br, Jouni Computing Operation Center ********* From: Joseph Anil.1 Sent: 02 September, 2011 14:11 To: Computing Operation Center (RES/Global) Subject: RE: shipmark label printout from Zebra printer Hi Yes I have put the printer both Windows and SAP as default Regards Anil ********* From: Computing Operation Center (RES/Global) Sent: Friday, September 02, 2011 4:34 PM To: Joseph Anil.1 Subject: RE: shipmark label printout from Zebra printer Hi, Is this the printer set as default printer in Windows? Br, Jouni Computing Operation Center *********** From: Joseph Anil.1 Sent: 02 September, 2011 14:02 To: Computing Operation Center (RES/Global) Subject: RE: shipmark label printout from Zebra printer Hi Sorry, now I changed the printer to LBIN as default, still getting the same error message (4:29:52 PM) Number of processors: 2 (4:29:52 PM) Icon DLL loaded. (4:29:52 PM) (4:29:52 PM) Network Communication via SAP-NiLib (4:29:52 PM) Hostname: 2INL07636 (4:29:52 PM) IP Address: 24432096.1223540.16378.1226540 (4:29:52 PM) (4:29:52 PM) SAPLPD Version 6.29 for Windows/NT (OPT) is listening (4:29:52 PM) OS-Info: version = 6.1, build = 0/7600, text = (4:29:52 PM) Copyright © 1992-2001 SAP AG (4:29:52 PM) (4:30:02 PM) (4:30:02 PM) Receive job for printer %default% (Berkeley LPD protocol / RFC1179) (4:30:02 PM) send_status called (4:30:03 PM) send_status called (4:30:04 PM) send_status called (4:30:04 PM) send_status called (4:30:05 PM) send_status called (4:30:05 PM) Job 005lESFF.P10 for user ANILJOSE queued. (4:30:05 PM) Job 005lESFF.P10 (raw) started on printer LBIN (4:30:05 PM) Job 005lESFF.P10 (raw) with 8372 bytes finished Pls find the printer name in the SAP LBIN ( new printer name created by ur team) The Printer 140 Xi III Plus is connected to my computer directly Regards Anil ******* From: Computing Operation Center (RES/Global) Sent: Friday, September 02, 2011 4:17 PM To: Joseph Anil.1 Subject: RE: shipmark label printout from Zebra printer Hi, According to response from 3rd tier you have printed to \\CVPPS002\CVSIP31B1, NOT local printer LOZE / LBIN
If you want to print to local printer from sap (printer that is directly attached to your PC), that printer have to be default printer in Windows and then you can try LOZE or LOZZ or some other local printer name in SAP. Br, Jouni Computing Operation Center ************ From: Joseph Anil.1 Sent: 02 September, 2011 13:40 To: Computing Operation Center (RES/Global) Subject: RE: shipmark label printout from Zebra printer Hi Is there any contact person there?, how can we get this solved? Regards Anil *********** From: Computing Operation Center (RES/Global) Sent: Friday, September 02, 2011 4:09 PM To: Joseph Anil.1 Subject: RE: shipmark label printout from Zebra printer Your case is escalated to 3 tier, Br Tommi Computing Operation Center ********* From: Joseph Anil.1 Sent: 02 September, 2011 13:35 To: Chandran Surendran; Computing Operation Center (RES/Global) Subject: RE: shipmark label printout from Zebra printer Hi Surendran, I have sent a lot of mails to computing Operation Centre, But no response. Today also I have sent one, lets wait for Monday Hi Saran, any contact person for Computing operation Centre? Regards Anil From: Chandran Surendran Sent: Friday, September 02, 2011 3:35 PM To: Joseph Anil.1 Subject: shipmark label printout from Zebra printer HI Anil This mail is reg the earlier discussion of getting SAP shipmark label print in Zebra printer. The current XEROX printers are the bottle neck of shipping packing lines(as frequent failures,spares NA,etc.,) & it deeply impacts shipping operations. Pls consider this as the top most priority & advice us of how to proceed further to fix this. Regards, Surendran.C | Reply to this email to post your response. __.____._ | _.____.__ |