[sap-log-sd] Requirement of SAP Shipmark Label to Be Printed from Zebra Printer

Toolbox sap-log-sd
Question from kktivari on Feb 21 at 11:17 AM
Hi, In our company for doing Packing of Physical goods in SAP for Delivery Notes we are using HUPAST transaction.
And the SAP Ship mark label of the packed pallets is being printed from Xerox printers.
Due to the continuous issues we are facing from Xerox printers and non availability & cost of spares, we have taken a project to print these SAP ship mark labels from Zebra Printer.
But our SAP support team could not able to do this.
Kindly help me on how to solve this issue.
*******
for reference i am pasting the mail conversation happened with our SAP Support team.
*******

From: Ponnudurai Kartikeyan
Sent: 03/10/2011, 09:49
To: Joseph Anil.1
Subject: FW: shipmark label printout from Zebra printer
Hi Anil,

Hope you can help out on configuring the Printer in SAP
Maintenance team on shop floor doesn't have access.

Regards,
P Kartikeyan
*****
From: M Arun.K4
Sent: Monday, October 03, 2011 8:46 AM
To: Ponnudurai Kartikeyan
Subject: FW: shipmark label printout from Zebra printer

Hi sir ,

Reg SAP print out from zebra printer as per below mail we need to configure,

Need help from anil…

Br,
Arun
*******
From: P Manoj
Sent: Saturday, October 01, 2011 9:18 PM
To: Chandran Surendran
Subject: RE: shipmark label printout from Zebra printer

Hi,

Kindly configure zebra printer in SAP as per guide line PDF, We don't have a access to configure the zebra printer in SAP…


Kindly download (ZebraDesigner_mySAP_V2.exe) Driver from bellow link:
http://www.zebra.com/id/zebra/na/en/index/products /software/results.html?productType=3



Important Note:

Print Layout Should be in Landscape




Thanks and Regards
P. Manoj Krishnan
*******
From: Chandran Surendran
Sent: Monday, September 12, 2011 1:54 PM
Cc: Joseph Anil.1
Subject: FW: shipmark label printout from Zebra printer

HI

Pls help in the below case

Regards,
Surendran.C
******


From: Joseph Anil.1
Sent: Monday, September 12, 2011 1:34 PM
To: Computing Operation Center (RES/Global); Chandran Surendran
Subject: RE: shipmark label printout from Zebra printer

Hi Surender,
Can u pls get the help of Zebra contact person or the maintenance team members


Regards
Anil

*******
From: Computing Operation Center (RES/Global)
Sent: Monday, September 12, 2011 12:09 PM
To: Joseph Anil.1
Subject: RE: shipmark label printout from Zebra printer

Hi,

We got following answer from T3:
It seems that LBIN does not support this Zebra at all. This means that the printer is not supported in SAP and someone needs to code new device type for it. And the coder is not here but could be either in application support or in Zebra itself.

Also, T3 found following error from LBIN log:

Character converter active when first problem occurred

Data was saved with character set 4102
Data will be converted to character set 9162 (synt = 9162)

Errors occurred processing this print request



Br,
Jouni
Computing Operation Center
**
From: Joseph Anil.1
Sent: 07 September, 2011 08:13
To: Computing Operation Center (RES/Global)
Subject: RE: shipmark label printout from Zebra printer

Hi Jan
The win spool is blank, nothing is coming there., I have checked that after sending the printout from SAP

While checking with one tech guy, here, He told me that the Protocol must be ZPL

(10:33:18 AM) Receive job for printer %default% (Berkeley LPD protocol / RFC1179)

Can u pls check that
regards
Anil
******

From: Computing Operation Center (RES/Global)
Sent: Tuesday, September 06, 2011 6:38 PM
To: Joseph Anil.1
Subject: RE: shipmark label printout from Zebra printer

Hi,

Our SAP admin checked your mail and said that SAPLDP seems to be working ok and it does send the print job somewhere. The "error message" you provided is not an error message but normal communication from the program. And it seems to give the feedback what it is supposed to give.

So now windows spool have to checked; please print take some print from SAP using LBIN and check from win spool does it go thru or does it stay hanging there? Also you can send us the screenshot from the windows print queue from LBIN after taking the print.


Br,
Jan
Computing Operation Center
********
From: Joseph Anil.1
Sent: 05 September, 2011 13:41
To: Computing Operation Center (RES/Global)
Subject: RE: shipmark label printout from Zebra printer

Hi Computing team, Any Update?

Regards
Anil

********
From: Joseph Anil.1
Sent: Friday, September 02, 2011 6:05 PM
To: Computing Operation Center
Subject: RE: shipmark label printout from Zebra printer

hi
Yes, I have tried from MS office printouts ( Excel and Word), its working fine, but not from SAP
Regards
Anil

**********
From: Computing Operation Center (RES/Global)
Sent: Friday, September 02, 2011 5:30 PM
To: Joseph Anil.1
Subject: RE: shipmark label printout from Zebra printer

Hi,

So what is the problem that is still there? Does the printer print anything?

SAP settings are correct. Please ask local site support to check that your directly connected Zebra printer is working correctly and that it is correctly set as default printer in Windows.

Br,
Jouni
Computing Operation Center
********
From: Joseph Anil.1
Sent: 02 September, 2011 14:46
To: Computing Operation Center (RES/Global)
Subject: RE: shipmark label printout from Zebra printer

pls find the properties also

*********
From: Computing Operation Center (RES/Global)
Sent: Friday, September 02, 2011 5:06 PM
To: Joseph Anil.1
Subject: RE: shipmark label printout from Zebra printer

Hi,

Could you please provide a screenshot of default printer in Windows.

Br,
Jouni
Computing Operation Center
*********
From: Joseph Anil.1
Sent: 02 September, 2011 14:11
To: Computing Operation Center (RES/Global)
Subject: RE: shipmark label printout from Zebra printer

Hi
Yes I have put the printer both Windows and SAP as default

Regards
Anil
*********

From: Computing Operation Center (RES/Global)
Sent: Friday, September 02, 2011 4:34 PM
To: Joseph Anil.1
Subject: RE: shipmark label printout from Zebra printer

Hi,

Is this the printer set as default printer in Windows?

Br,
Jouni
Computing Operation Center
***********
From: Joseph Anil.1
Sent: 02 September, 2011 14:02
To: Computing Operation Center (RES/Global)
Subject: RE: shipmark label printout from Zebra printer

Hi
Sorry, now I changed the printer to LBIN as default, still getting the same error message

(4:29:52 PM) Number of processors: 2
(4:29:52 PM) Icon DLL loaded.
(4:29:52 PM)
(4:29:52 PM) Network Communication via SAP-NiLib
(4:29:52 PM) Hostname: 2INL07636
(4:29:52 PM) IP Address: 24432096.1223540.16378.1226540
(4:29:52 PM)
(4:29:52 PM) SAPLPD Version 6.29 for Windows/NT (OPT) is listening
(4:29:52 PM) OS-Info: version = 6.1, build = 0/7600, text =
(4:29:52 PM) Copyright © 1992-2001 SAP AG
(4:29:52 PM)
(4:30:02 PM)
(4:30:02 PM) Receive job for printer %default% (Berkeley LPD protocol / RFC1179)
(4:30:02 PM) send_status called
(4:30:03 PM) send_status called
(4:30:04 PM) send_status called
(4:30:04 PM) send_status called
(4:30:05 PM) send_status called
(4:30:05 PM) Job 005lESFF.P10 for user ANILJOSE queued.
(4:30:05 PM) Job 005lESFF.P10 (raw) started on printer LBIN
(4:30:05 PM) Job 005lESFF.P10 (raw) with 8372 bytes finished
Pls find the printer name in the SAP – LBIN ( new printer name created by ur team)
The Printer 140 Xi III Plus is connected to my computer directly



Regards
Anil
*******
From: Computing Operation Center (RES/Global)
Sent: Friday, September 02, 2011 4:17 PM
To: Joseph Anil.1
Subject: RE: shipmark label printout from Zebra printer

Hi,

According to response from 3rd tier you have printed to \\CVPPS002\CVSIP31B1, NOT local printer LOZE / LBIN …

If you want to print to local printer from sap (printer that is directly attached to your PC), that printer have to be default printer in Windows and then you can try LOZE or LOZZ or some other local printer name in SAP.

Br,
Jouni
Computing Operation Center
************
From: Joseph Anil.1
Sent: 02 September, 2011 13:40
To: Computing Operation Center (RES/Global)
Subject: RE: shipmark label printout from Zebra printer

Hi
Is there any contact person there?, how can we get this solved?

Regards
Anil
***********

From: Computing Operation Center (RES/Global)
Sent: Friday, September 02, 2011 4:09 PM
To: Joseph Anil.1

Subject: RE: shipmark label printout from Zebra printer

Your case is escalated to 3 tier,

Br Tommi
Computing Operation Center

*********

From: Joseph Anil.1
Sent: 02 September, 2011 13:35
To: Chandran Surendran; Computing Operation Center (RES/Global)
Subject: RE: shipmark label printout from Zebra printer

Hi Surendran,
I have sent a lot of mails to computing Operation Centre, But no response.
Today also I have sent one, lets wait for Monday

Hi Saran, any contact person for Computing operation Centre?
Regards
Anil


From: Chandran Surendran
Sent: Friday, September 02, 2011 3:35 PM
To: Joseph Anil.1
Subject: shipmark label printout from Zebra printer

HI Anil

This mail is reg the earlier discussion of getting SAP shipmark label print in Zebra printer.
The current XEROX printers are the bottle neck of shipping packing lines(as frequent failures,spares NA,etc.,) & it deeply impacts shipping operations.

Pls consider this as the top most priority & advice us of how to proceed further to fix this.




Regards,
Surendran.C
 
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