[sap-log-sd] OTC issue: Can not put service material in an invoice

Posted by ranja_c
on Nov 6 at 3:03 PM
I got a ticket:-

User reports:- they can not put service material on an invoice as the error message shows " The material does not maintained for that order type".

Is this information enough to work/resolve this issue? Do I need more info from them?
Please let me know as I am very new to work with incidents on production support..

Will appreciate your response!

Thanks,
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