Hi Laurie,
In VTAF, for item level, please check field "Quantity/ value pos/neg". This field controls how the completed quantity in the source document is affected by copy control.
From your post, it could be -
F2 has 72 units
CR is made for 14units
F2 is affected, in a manner 72 - 14 = 58units
For reference - as to what this field ("Quantity/ value pos/neg") must have - please go through F1 in this field (in VTAF), and also see RE process, and debit memo process (it should be opposite of what you need here)
| | | ---------------Original Message---------------
From: Laurie Crow
Sent: Thursday, September 29, 2011 1:18 AM
Subject: Consignment - Credit Memo
My staff has created a credit memo request with reference to an invoice that was created from the consignment issue invoice. The Credit Memo is decrementing quantities from the consignment issue order. Is this normal? Has anyone else experienced this? If so, what is the reasoning? We thought that creating with reference did nothing except copy data from one document to another for the convenience of the order entry staff member. |
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