I have done several tests, and always I have had debit line item as editable. This is in accordance with the manner this process should work in the system.
By knowing exactly what you did, could we investigate further.
1. 1 line editable, 2 greyed out; debit line - Are all the three lines from the same billing document? Are all the 3 line items having the same material? Are the item category the same?
2. can you describe the business process, where you have encountered non-editable debit line items?
With the "difference" we/ you could also look at VTAF, and see if we can find some differences there; which could result in this different behavior.
| | | ---------------Original Message---------------
From: Vamsi M
Sent: Thursday, August 25, 2011 6:36 PM
Subject: Invoice Correction request (RK) - Not able to edit debit line items
Hi all,
When creating an invoice correction request (RK) with reference to an invoice, most of the time I am able to edit the pricing on debit line items and successfully create the correction request. But in some cases I am not able to edit the debit line items, all the filed in the pricing are grayed out. It appears very random as in which cases it is happening so.
I checked all the fields starting from item categories, document type, statuses and I don't see any difference from the ones where I was able to successfully create the correction request.
One more case is that, I tried to create correction request for an invoice with 3 line items. It created 3 credit lines and 3 debit lines. Of the 3 debit lines, I am able to edit only one of them the rest 2 are grayed out.
I am not able to figure out what going on there. Any help would be highly appreciated.
Thanks,
Vamsi |
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