[sap-log-sd] Material to be produced, sold, shipped to customer, also spawn a service order for installation.

Question from luke_b on Feb 13 at 5:16 PM
Hi everyone,

I have a request from a business process owner to implement a process surrounding a certain set of materials which seems to cross mututally exclusive boundaries.

The material is to be produced and sold as a serialized item, but also needs to spawn a service order and notification pair from the sales order at the time of order entry.

I'm aware that there is a standard SAP process to spawn a service order from a service material, but is it possible to do this from a material that is shipped to a customer?

I can find very little documentation from SAP on this matter.

Thanks for any help,
 
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luke_b  
IT Business Analyst
 
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