Sap Sale Module: [sap-log-sd] Should Credit Memo Have Line Items/Materials

Posted by ianworral
on Dec 14 at 6:04 PM

Hi all,

My question is if a sales order is created and the item is based on delivery related billing, I would expect there to be a delivery document created with reference to the sales order, a post good issue for the delivery and ultimately a billing document to complete the cycle. Assuming the customer receives the billing document and says they have been overcharged, would the user:

A) Create a credit memo request and then bill it to create the credit note.

B) Create a credit memo request with reference to the original sales order and bill it to create the credit note.

In either A or B, would you expect the credit memo request to contain the original material number from the sales order or something else.

Regards.

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