I have a question from a user.
User created SO, did the picking and billing.
When goods received by customer, part was found defective. Since the defective part is repairable they returned it under the batch no. of their newly ordered item. So the credit received was then booked to their latest PO.
Now the credit floats to their GR/IR account.
Question:
Can user prepare Return PO with 1 line item only with account assignment
charged to their SO/invoice without affecting inventory? So that credit
received would lessen the cost of their SO??
What should be the right process for this scenario?
Thanks,
Liz
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