Hi All, Thanks, I really appreciate it. All inputs are greatly appreciated it. Regards, Ian
| | | ---------------Original Message--------------- From: Ian Worral Sent: Wednesday, December 14, 2011 6:05 PM Subject: Should Credit Memo Have Line Items/Materials Hi all, My question is if a sales order is created and the item is based on delivery related billing, I would expect there to be a delivery document created with reference to the sales order, a post good issue for the delivery and ultimately a billing document to complete the cycle. Assuming the customer receives the billing document and says they have been overcharged, would the user: A) Create a credit memo request and then bill it to create the credit note. B) Create a credit memo request with reference to the original sales order and bill it to create the credit note. In either A or B, would you expect the credit memo request to contain the original material number from the sales order or something else. Regards. | | __.____._ Copyright © 2011 Toolbox.com and message author. Toolbox.com 4343 N. Scottsdale Road Suite 280, Scottsdale, AZ 85251 | | Popular White Papers In the Spotlight Become a blogger at Toolbox.com and share your expertise with the community. Start today. _.____.__ |