In your sales order, check the items. Do ALL the items have "Inactive" or statistical pricing in Tab Conditions at item level?
In VOV7 for item category TAO please check field Statistical value. Is it blank? It should be blank.
---------------Original Message--------------- From: KatherineP Sent: Friday, November 11, 2011 5:00 PM Subject: Customer Down Payments
When creating a down payment request thru SD all the pricing conditions are statistical and the billing document does not release to accounting. What do we need to do to be able to release the down payment request to accounting? We are using billing type FAZ and item category TAO.