Does anyone know of a fairly good overview of configuration of the RA sales order and the affiliated documents, in particular how they relate to each other and where the configuration points are? I've taken the SAP service processing course, and frankly, it wasn't much help to me. I'm trying to determine if our SAP system is customized at all or if this is all straight-from-the-box setup that we have. Thanks. | __.____._ Copyright © 2011 Toolbox.com and message author. Toolbox.com 4343 N. Scottsdale Road Suite 280, Scottsdale, AZ 85251 | | Popular White Papers In the Spotlight _.____.__ |