Marc,
1. I suggest you do the tests, as I have done above (2 cases) & send the findings as screen-shots in a document to SAP, conveying that their confirmation is not what we are getting. This information shall help them too, in answering / supporting you.
2. When you get more information from SAP about this issue (functional details etc etc.) please post them here. It would be helpful.
Good luck!
Typewriter
| | | ---------------Original Message---------------
From: Marc Hoffmann
Sent: Friday, July 29, 2011 9:40 AM
Subject: Address change in already billed sales order
Hi Typewriter,
Thanks for your time and help. It looks like your system behaves exactly like I would ours to do.
In the meantime I had opened an OSS message but so far their (our 1st-level support, which is a contract partner with SAP) feedback is "our SD Consultants confirm that the system works as designed and no change of the address in the delivery note is suppose to happen". Quite the opposite of how your system works.
So it looks like the search for the needle in the haystack...where does SAP make the decision whether to update the follow-up documents or not? I don't see any settings in the IMG nor was I able to track this down via trace.
Thanks again for your time and the testing you did. It is greatly appreciated! I will mark your answer as helpful.
Marc |
| __.____._ Copyright © 2011 Toolbox.com and message author.
Toolbox.com 4343 N. Scottsdale Road Suite 280, Scottsdale, AZ 85251
| |  Typewriter
SAP Logistics Sales and Distribution Helper
Posted helpful replies on 5 threads in a group to earn a Bronze Achievement Popular White Papers
In the Spotlight  _.____.__ |
