RE:[sap-log-sd] Accidentally cancelled and created Invoice in Production

Posted by PSD Rajan (Solutions Architect)
on Jun 12 at 11:05 PM
You could post both the cancellation and re-issue in the same current period. There will be no impact on the financials. Since the line item in the original invoice is already cleared, the cancellation document will not do an automatic clearing against it. You could clear the line items between the cancellation document and the new recreated document. If you can get Sept 2010 opened, you could post the accounting document in that period. That will be ideal....

There is no sense in leaving the document unposted to accounting. Mistakes happen and they need to be fixed. Let the accountants know what happened.... From an audit perspective, the unposted documents will raise queries on both reliability of integration and the integrity of the process itself, not to say anything about trust in the support personnel.

---------------Original Message---------------
From: jaya.yanto
Sent: Wednesday, June 08, 2011 10:56 PM
Subject: Accidentally cancelled and created Invoice in Production

Dear Experts,

I am a Support person and I just made a blunder by cancelling and re-creating an (SD) Invoice in my Production Client.

The Invoice that I cancelled is posted and cleared on September 2010.
During cancellation and re-creation of this Invoice, I did not change the Posting Date, thus these two Invoices (Cancellation & Re-creation) do not have any Accounting Posting, because the period is already closed.

Our intention is to keep it such that the Accounting portion remains unaffected and we would like to try as much as possible to contain the resolution within SD.
Do you have any suggestion or recommendation on what steps that I can take in order to resolve the above issue ?

Thank you very much for your help and advices, which will possibly save my job.

Sincerely,
Jaya
(Singapore)

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