You should create an RE with reference.
This provides a credit to the customer equal to price they were charged initially.
To provide the customer with new part(s), create a Replacement sales order with reference.
make sure the pricing is copied from the reference to the Replacement sales order.
the pricing will then balance out and can be eliminated in Finance.
This has the advantage that if you fail to provide the customer with replacement, you are correct in your accounting against the customer.
| | | ---------------Original Message---------------
From: Roger Mou
Sent: Thursday, May 12, 2011 11:35 PM
Subject: Copy control from billing to sales document
Greeting,
I am testing copy control from billing document (F2) to sales document (RE); I need to carry out new pricing procedure for RE base on the request from accounting, therefore, I set the Price Type for item to "B-Carry new pricing", however, the pricing in RE always come from F2.
If I create RE without refer to a F2, the new pricing procedure will be carried out directly, is there anything I need to notice in copy control for this request? Please share your information to me if there is any expert know how to solve my issue.
Thanks & Best Regards
Roger |
| __.____._ Copyright © 2011 Toolbox.com and message author.
Toolbox.com 4343 N. Scottsdale Road Suite 280, Scottsdale, AZ 85251
| |  Always Learning
SAP Logistics Sales and Distribution Helper
Posted helpful replies on 5 threads in a group to earn a Bronze Achievement Popular White Papers
In the Spotlight  _.____.__ |
