RE:[sap-log-sd] OTC issue: Can not put service material in an invoice

Posted by Typewriter
on Nov 7 at 12:26 AM
Hi Ranjana C,

Please check the error message again and paste the exact error message with error number, so that we might be able to advise you.

With the current error message is not easy to give you suggestions. The error message talks about material and order type, but you are getting this error during the creation of billing document.
"The material does not maintained for that order type".

Please explain the exact steps, during the creation of billing document.

Furthermore, I agree with Arpan Christie that it might be because of lack of setup in copy control.
Please test by doing the below -
1 Create a sales order with the service material
2 In VF01, give your sales order number and press enter. Here - if this is order related billing - you shall see the permitted billing type (e.g. F1 or Z1F2 or.....)
Is the billing type (when you tried to put the service material) same as the billing type in point 2? If not then maybe it is lack of settings in copy control.

---------------Original Message---------------
From: Ranjana C
Sent: Sunday, November 06, 2011 3:03 PM
Subject: OTC issue: Can not put service material in an invoice

I got a ticket:-

User reports:- they can not put service material on an invoice as the error message shows " The material does not maintained for that order type".

Is this information enough to work/resolve this issue? Do I need more info from them?
Please let me know as I am very new to work with incidents on production support..

Will appreciate your response!

Thanks,

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Typewriter
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