The issue is that the customer tax classification is still in the credit memo request. It gets copied in on creation.
You can when creating the new billing document... override what is copied into the billing doc header field "TaxClass1-Cust." to 0 to correct just that document... check the pricing to see it has had the desired affect. If not you may have to reprice it.
Alternatively you might change the same field in the credit memo request before creating the new credit memo.
Please mark if helpful!
| | | ---------------Original Message---------------
From: Chandrashekar
Sent: Tuesday, September 13, 2011 1:24 PM
Subject: Reissue invoice with tax removed
I have to cancel the invoice and reissue the invoice without tax. The customer is not accepting the credit memo, he wants only a new invoice without tax instead. How to proceed? (I changed the customer master sales area data - Billing, tax classification to '0 - Tax Exempt after cancelling the invoice) |
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