Sap Sale Module: RE:[sap-log-sd] Address change in already billed sales order

Posted by MarcH. (Director SAP Systems)
on Aug 1 at 10:49 AM

Hi Typewriter,

Thank you for taking so much time to help me with this. It looks like we are all on the same page now and the systems behave the same. So glad to hear that!!!

My issue here is that we have about 50 order/invoices from 2010 and 2011 where the customer service rep did not use the correct address for special deliveries. The transportation department discovered that and instead of calling the CSR to fix that in SAP they changed the address on the delivery note (paper). Now our controller has a problem with calculated taxes for those shipments and I need to fix that by cancelling the old invoice, changing the address manually (and update the pricing/tax calculation) and creating a new invoice. I will set the address number from the updated address (sales order) via SE16N into the related delivery and then the new invoice will be created correctly.

Sad that there is now easier way...

Thanks again for all your help and time!

Marc

---------------Original Message---------------
From: Marc Hoffmann
Sent: Friday, July 22, 2011 12:49 PM
Subject: Address change in already billed sales order

Hi experts,

Our business department needs to change address data of two sales orders that are already billed. For both the invoices were cancelled and then the address of the ship-to changed manually in the sales order.

Only for one order the address change shows in the delivery note.

I checked table VBPA and saw that the address-number for the sales orders (ship-to) are now flagged with "E" instead of "D" and a new number (starting with "9") is assigned in the address field (in ADRC the new number shows the corrected address). Checking the same for the delivery note only one shows the new number in the addressnumber field.

I tried to replicate this in my development system but there the address is never changed in the delivery note, so no chance to get to the source using a trace.

Can anybody tell me where or how SAP determines whether the address has to be adjusted for the follow-up documents of a sales order?

Thanks in advance

Marc

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